Wednesday, May 24, 2006

A note to Angie

You may ask yourself who Angie is. Well, Angie is someone I don't know who emailed me today. You wonder what she wrote me, well, I will tell you, but first a little background.

I recently bought a new steno machine for my work as my writer of 9 years suffered a failure on Monday so I had to get a replacement and quickly. Since I needed it fast that sort of put some parameters on my search for a replacement machine. I had in my bookmarks a place called www.Stenotrader.com so I went there first. I knew Stenograph would want my first young for a writer so they were my last resort.

Well, I found a writer and called Matthew up at Stenotrader and he was very polite and friendly and actually gave me information that he knew I might use to buy elsewhere, but he would not be deterred in his service to me. New steno machines can be over $4500. The one I picked was $2,450 recently marked down by the way, which I didn't know but Matt informed me. He also told me that a less expensive writer for $1,950 would be what I needed and that I didn't have to spend the extra $500.

My writer was overnighted to me as I requested and it got there the very next day in time for me to use it the very next day. What incredible service. The writer was in immaculate shape as were all the accessories. I have purchased 2 other backup writers over time on the Internet and not one of them has been in shape to use when it arrived.. I used my new writer yesterday and today and it is a Lamborghini as far as I am concerned.

Now, back to Angie. I posted a response on a court reporter bulletin board I belong too concerning someone looking to purchase a writer. I told them of my purchase and the price and how happy I was and what great service I received not to mention my warranties. I thought I had provided invaluable information to help others.

Then I receive an email from Angie:

Eric,

I think $1,950 for an 8000 is outrageous. I just sold one 8000 for $900 w/metal tray and new battery and traded in the other for $750. I bought both of these last year for around the same price. I replacing my StenoRam Ultras in the hope that the Passport would be coming soon. But I decided to get the Mira after training a new Eclipse user that had a Mira. Here in Southern California, they say the 8000s are worth only $500-$900 depending on the serial #.

Angie


This person has to be perhaps the most inconsiderate person I have ever received an email from. After all what is the purpose in telling someone basically that they got ripped off and were spent twice as much as they needed to. She says that she bought two writers the previous year and got rid of them within a year of acquiring them. Maybe the reason she had to get rid of them so quickly was because she got ripped off and got what she paid for. Just hilarious. She is telling me what they are worth, while proving my point that the reason you go to a reputable place like www.Stenotrader.com is to get a totally refurbished like new writer for half the price of a new writer.


Just a tip for anyone out there that wants to pull an Angie. If you think someone got ripped off, keep it to yourself. Nobody wants to know that they overpaid for anything, especially if it is true, which in this case, it was not. It is one thing to act like you know something, actually knowing what your talking about is another story. Maybe it is a California thing.

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